Need to change or cancel an order? Contact HALONAP as soon as possible after ordering. If it has not been dispatched, we will try to stop it before shipping.
If your order has already been dispatched, your statutory cancellation rights for eligible online purchases still apply. Usually you have 14 days after delivery to notify us that you wish to cancel. Exceptions can apply to certain unsealed hygiene products.
Any refund will be processed according to applicable UK consumer law and our Refund & Returns policy.