HALONAP customers have legal rights if a product is faulty, damaged or not as described. These rights apply under UK consumer law and are not limited by any voluntary manufacturer warranty.
We have not advertised an additional fixed-term commercial warranty. If a separate warranty is offered with your product, its specific terms will be provided in writing.
For a problem with your sleep mask, contact HALONAP with your order details and a description of the issue. We will review the available remedies under applicable consumer law.